Why is the odometer reading on my Switchboard ELD different than the reading on my truck’s dashboard?
Our software automatically reads the truck's odometer from the engine module, this internal engine reading will most likely be different than the reading from your vehicle's display dashboard.
The FMCSA has instructed us to rely on this internal engine reading. However, this should not affect any trip miles since the distance traveled during a trip would be the same. Here is an article directly from the FMCSA regarding this issue: https://www.fmcsa.dot.gov/faq/how-should-eld-handle-dashboard-odometer-display-not-matching-odometer-value-returne
Please contact us firstname.lastname@example.org if your odometer is showing 0 at the end of your trip.