How-Tos & FAQ

Setting Hours of Service Cycle Types
What should I select for my cycle? What should I put for Canada cycle hours?  When you first log in to the Switchboard app, the first screen includes selec...
Sat, May 19, 2018 at 11:10 AM
I’m having trouble connecting to the engine module
I’m having trouble connecting the engine module to the Switchboard ELD. What should I do? Make sure that you have upgraded your application to the most rec...
Sat, May 19, 2018 at 11:12 AM
Updating the Switchboard Mobile App
*You will need to be an area with signal and access to wi-fi or data. If you downloaded the application from the Google Play Store: When you first dow...
Sat, May 19, 2018 at 11:13 AM
Co-Driver / Team Log In
Signing in as a co-driver is easy on Switchboards Electronic Logging Devices! Your office first has to send you a unique username/password to you personal ...
Sat, May 19, 2018 at 12:24 PM
Viewing your Hours of Service Logs
Creating your HOS Logs has been a pain in the past, now Switchboard automatically draws your logs! Viewing your logs is easy with Switchboard. On the ta...
Sat, May 19, 2018 at 12:25 PM
Setting Duty Statuses
Setting Duty Statuses will be the primary tasks that your driver will be performing when your drivers are operating the Switchboard Electronic Logs. We have...
Sat, May 19, 2018 at 12:26 PM
Logging In
Signing in on Switchboard Electronic Logging Devices is easy! You first need to open your phones text messages, and view the username and password that ...
Sat, May 19, 2018 at 12:27 PM
Completing a Trip Inspection
To complete a trip inspection, there are two methods: Starting an inspection from the Driver Screen From the Driver Screen, trip inspections can be cre...
Sat, May 19, 2018 at 12:31 PM
Showing Logs to Officers
Switchboard allows you to show your hours-of-service logs to the authority in 3 different ways: View on Tablet Fax Logs Email Logs On the Tablet, s...
Sat, May 19, 2018 at 1:20 PM
Editing Logs
Editing your logs is simple and quick! On your tablet, select "View Logs", and then select "View Logs" to bring up your Hours of Ser...
Sat, May 19, 2018 at 1:27 PM